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How can I copy a date from an assets object attribute over to a date field in a jira?

Richard Shepley July 31, 2023

Hi guys, I hope someone can help me.
I need to copy a date stored in an asset object over to a Jira date field.  
Using automation, I can look up the date from the object but when I try to copy it over to a Jira date field, I get the error that the format is not correct. The format returned from assets is example; "Fri Oct 24 00:00:00 UTC 2014" this cannot be copied to a Jira date field in this format. 
I have tried to use the "create a variable" without success, I have also tried copying the date to a text field, and then copying the value from the text field using the toDate function over to the due date field in Jira as described here, Solved: Pulling Insight date attribute into an issue (

Nothing seems to work.

Has anyone worked out how to convert an asset date format into a usable date format in a jira date field? 

2 answers

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Richard Shepley August 13, 2023

Looks like I didn't need the second variable, I just needed to add .toDate.jiraDate to my first create variable smart value as it was returned as a string. adding {{datevar.toDate.jiraDate}} converted the string to the correct usable jira date format. 



1 vote
Joseph Chung Yin
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July 31, 2023

@Richard Shepley -

Here is a possible idea is to create an automation rule where you can obtain the assets object's attribute and utilize the smart value for date format to convert it to a format for your JSM issue's custom date field -

I have not yet test it out, but it should work for you.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Richard Shepley August 1, 2023

Hi Joeseph,
Thanks for the reply. I have tried just about every combination of smart fields to convert the date. 
What I have done in my automation is create a variable called datevar to look up the attribute "Acceptance date" 


I then create an audit log action to confirm the date is pulled from assets. 


I then create a second variable called datevartwo and add the smart value of {{datevar.mediumDate}} to convert the date to a format that can be used by the jira issue due date field.

I add another log action to log the output of datevartwo


The audit log shows the datevar variable returns a date from assets as expected in the wrong Jira date format. datevartwo variable is empty so I can only assume Jira cannot convert the date format. This is where I am stuck. 

Result of audit log below 

As you can see the second log is empty

Any ideas greatly appreciated. 

Mark Rabanal
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January 26, 2024

Hi @Richard Shepley did you get a resolution for this? Looking to do the same yet my challenge is doing in DC.

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