How can I change a URL in an email body made by automation in a user friendly name?

[Evert Morren]

I use a long URL in an email body, how can I change this is in a user fiendly name?

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Evert Morren 

Which automation is creating this email? You mean customers' notifications email templates?

[Evert Morren]

Yes, it is the 'customer notification'. 'request created

[Alex Koxaras _Relational_]

You can use this 

[Atlassian|http://atlassian.com]

[WORD YOU WANT TO APPEAR|URL] 

[Evert Morren]

Thank you, it works.