How can I bulk add request participants in Jira Service Management?

kurnia_asyari
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July 26, 2024

 

I need to add multiple users as request participants to a large number of issues in Jira Service Management. I am looking for a method to perform this action in bulk rather than adding participants one by one. Thank you!

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Trudy Claspill
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July 26, 2024

Hello @kurnia_asyari 

Welcome to the Atlassian community.

The Bulk Change feature doesn't support editing the Request Participants field.

As a work around you can create an Automation Rule. Are you familiar with that feature?

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

1 vote
Hannes Obweger - JXL for Jira
Atlassian Partner
August 3, 2024

Hi @kurnia_asyari

welcome to the community!

If you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also allows inline bulk editing, via copy/paste. This works for all editable issue fields, including the request participants

This is how it looks in action:

request-participants-copy-paste.gif

Note that the copy/paste operation currently always replaces the present set of request participants, rather than adding to it. Depending on your exact use case, a replace operation might do the trick; if not, I'm happy to elaborate on available workarounds. (We also plan to add support for a dedicated "add" operation in the future.)

I should also add that JXL can do much more than the above: From support for configurable issue hierarchies, to issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes 

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