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I would like to build a dashboard which would allow any manager to view the status of tickets submitted by themselves and their team members.
When building the filters, I initially used the currentuser jql syntax but there doesn't seem to be a way for me to further select for team or group from there. I see how to build teams in jira, but there doesn't seem to be much in the way of using advanced search to look for teams or groups.
assignee = currentUser() OR reporter = currentUser()
status changed BY currentUser() OR reporter = currentUser()
OR watcher in (currentUser()) OR assignee = currentUser()
OR assignee was currentUser() OR commentedByUser = currentUser()
ORDER BY updated DESC
An alternative would be to build individual dashboards for each Manager and add each of their subordinates to the search. I'm hoping there's a better way because there's a lot more room for error in this method.
Hi @Evan Smith - Without a marketplace app like Rich Filters, you're going to run into challenges. Natively, you'd need to create individual dashboards for each team.
Thanks @Mark Segall
I might have to give Rich Filters a try. Do you have any others to recommend or would that do the job?
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Also, can you tell me what's blocking me from searching by Team here? I have it sorted for all tickets and all issue types.
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Do you have any others to recommend or would that do the job?
I've also used Quick Filters in my past. I believe both provide a decent trial period if you want to give both a try.
can you tell me what's blocking me from searching by Team here?
Team is specific to Advanced Roadmaps and I believe it only works with shared teams. When I attempt from my test environment, the only option that shows up is my shared team.
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