How can I automatically assign a person when a field on my form is a number range

[Christopher Montolio]

I want Jira to automatically assign a specific person when the customer inputs a price greater than $3,000 in a field.

For example, The Customer opens a Jira ticket and wants to order supplies. There will be a field that says "Add Amount" The customer will then input $3,000. Any orders OVER $3,000 will need to automatically assign my Director to the Jira Ticket.

[Melo · Accepted solution]

Hi @Christopher Montolio, you can use automation to achieve that.

Assuming you want to run it during creation and use a number field to register the value, you would have a rule similar to this one below. You also should limit the scope to the specific project and request type.

Here you can read more about automation: https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/ 

I hope that helps.

Cheers,

Melo

[Christopher Montolio]

Thanks Melo!!