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I want Jira to automatically assign a specific person when the customer inputs a price greater than $3,000 in a field.
For example, The Customer opens a Jira ticket and wants to order supplies. There will be a field that says "Add Amount" The customer will then input $3,000. Any orders OVER $3,000 will need to automatically assign my Director to the Jira Ticket.
Hi @Christopher Montolio, you can use automation to achieve that.
Assuming you want to run it during creation and use a number field to register the value, you would have a rule similar to this one below. You also should limit the scope to the specific project and request type.
Here you can read more about automation: https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/
I hope that helps.
Cheers,
Melo
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