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How can I add people from a specific Jira group to the ticket as "Request Participants"?

Ihor Pavlenko March 18, 2024

Hey! How can I add people from a specific Jira group to the ticket as "Request Participants"? 

Right now when I want to add users as "Request Participants" I use advanced edit in Automation to add users like this (see below). But I have a group, in which group members can change dynamically. How can I add the whole group (i.e. users of this group) to the ticket?

 

{
  "update": {
    "Request participants": [
      {
        "add": {
          "id": "{{someVariable1}}"
        }
      },
      {
        "add": {
          "id": "{{someVariable1}}"
        }
      },
      {
        "add": {
          "id": "xxxxx"
        }
      },
      {
        "add": {
          "id": "yyyyy"
        }
      },
      {
        "add": {
          "id": "zzzz"
        }
      }
    }
  ]
 }
}

2 answers

1 vote
Charlotte Santos -Appfire-
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April 10, 2024

Hi @Ihor Pavlenko 

I’m Charlotte, a support engineer at Appfire and I’m here to help you.

Unfortunately, natively, I believe you’ll not be able to do it.

In the app where my team works, Power Scripts for Jira,  you can add a Power Scripts SIL Post Function in the workflow that will add a group of people as request participants as soon as the issue is created.

If you’re interested, please check this video tutorial that explains the step-by-step on how to do that: Add a group as participants 

This is only one of the many functions Power Scripts offers, so, please feel free to contact our support if you have any questions about the steps on the video tutorial or about the app in general.

We’ll be happy to help you! 😉

0 votes
Stephen Wright _Elabor8_
Community Leader
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March 24, 2024

Hi @Ihor Pavlenko 

This isn't possibly natively as far as I know, because there are no Group-based smart values - see this feature request: AUTO-312 

You might be able to retrieve the information via web request though, and utilise users that way?

This article could be a good starting point for that: https://community.atlassian.com/t5/Jira-Software-articles/How-to-retrieve-users-from-a-specific-group-with-simple-Jira/ba-p/2191601

Ste

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