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How can I add email signatures?

I was wondering if we can set up email signatures so whenever an agent replies to a ticket the signature is automatically added?

1 answer

Hi @Seagull 1963 and welcome to the Community!

This is what a feature called canned responses is for. Currently you will need to revert to a marketplace app to get it integrated. You can check out the Atlassian Marketplace  for potential options.

Atlassian has a canned responses feature planned on the public roadmap for Q4 that may also be worth keeping an eye on.

Hope this helps!

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