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How can Assets be migrated from Jira Data Center to Cloud or from one Cloud to another instance?

Oto Machaladze June 7, 2023

Currently, the only way to migrate assets from one instance to another is to export assets from the source instance and then import it to another Jira instance. But in this case, if you want to migrate the entire object schema, the hierarchy of the object types, object icons, dependencies, etc will be lost.

Insight Assets Backup & Migration Addon has the ability to migrate the entire object schemas from one Jira instance to another. The source instance of the assets can be both, a Cloud or a Data Center, but the destination instance must be the Cloud.

Migration includes migrating all types of object attributes, including user and group attributes. For example: when the attribute has values of users or groups and if the user and the group exist on the destination instance, the value will be retained.

Firstly, to start the migration, you need to have a valid license of the plugin on both, the cloud and the data center instances.

Step-by-step instructions for migrating from one cloud to another cloud instance:

  1. Install Insight Assets Backup & Migration for the cloud on both the source and the destination instances

  2. Set up CURRENT CONNECTION in the source instance.

    1.png
  3. Click on Restore for the desired schema to migrate

    2.png
  4. Click Backup Now to start the backup of the schema

  5. After the backup is completed click Select the last backup

  6. after selection, choose On another instance, and in the Target Instance field select New target instance

    3.png
  7. Fill out all mandatory fields and start the migration.

Step-by-step instructions for migrating from Data Center to another Cloud instance:

  1. Install Insight Assets backup & Migration for the destination Cloud instance.

  2. Install Insight Assets Cloud Migration Assistant for the source Data Center or Server instance.

  3. Set up CURRENT CONNECTION in the Cloud instance if you are a first-time user.

    4.png
  4. In the Data Center / Server to migrate field, click Add new.

    5.png

    fill out all fields and add the instance and click save.

  5. After adding the Data Center or Server instance, click Sync schemas. After the sync is completed you can see backed-up schemas from that instance in the list below - Synced schemas.

  6. To restore backed-up assets object schema, click on the restore for the specific schema.

    6.png
  7. After clicking the restore button, choose the desired backup for the schema and click select. After selecting the backup, choose desired destination instance or object schema and fill in all mandatory fields, after that click on Restore.

  8. After the restore is completed, the schema that was located in the Data Center or Server will now appear in the Cloud instance.

Here you can see the full documentation for the application.

If you have more questions or suggestions feel free to contact Twinit support.

3 comments

said kouzibry
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June 9, 2023

Thank you so much for sharing this, I am in the middle of a migration process to the Cloud and Assets is one of the biggest challenges I'm facing, this will help immensely.

Will this addon allow the migration of object history ?

Like Nino Enukidze likes this
Oto Machaladze June 9, 2023

Hi Said,

Thank you for your interest.

Currently, the feature is not available, but I will create a support ticket for our development team and will let you know the results ASAP.

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Oto Machaladze June 30, 2023

Hello @said kouzibry ,

We have great news!

Our development team just released an update containing object history migration.

01.png

The migrated objects will have the newly created attribute "OBJECT_HISTORY" which contains the history of the original object.

Hope this resolves your issue.

If you have more feature suggestions, feel free to contact us

Best Regards,

Oto

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said kouzibry
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July 1, 2023

This is really great news and will be solving a huge problem for us, thank you for creating the ticket and for letting me know the results.
This is awesome.

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Atlassian Support
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June 29, 2023

This addon isn't available for Server. Searched and it came up with no results. Is it available for Server?

Oto Machaladze June 30, 2023

Hello,

If you'd like to migrate Assets from the server to the cloud instance, you can download the application Insight Assets Cloud Migration Assistant  for the server and install Insight Assets Backup & Migration for the cloud and start migration.

If you have more questions, feel free to contact us

Regards,

Oto

Like Gia Jgarkava _Twinit_ likes this
Oto Machaladze September 8, 2023

Reach out to our newly released feature for the application which includes restoring objects in issues!

Here is the article about:

https://community.atlassian.com/t5/Jira-discussions/How-can-objects-be-restored-in-issues-after-the-Asset-catalog-is/m-p/2469939#M20989

Like Gia Jgarkava _Twinit_ likes this

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