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How I change sender notification email?

How i can send notification my own email address, I have tried but unable to do this, pelase help

1 answer

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Rilwan Ahmed Community Leader Dec 22, 2022

Hi @intervivos Ag ,

Welcome to the community !!

Can you please explain bit more on your requirement. i.e. when you want the notifications (like when new ticket created, edited etc.), is the email address as same as your jira account etc. 

I want customer receive notification from same email

Rilwan Ahmed Community Leader Dec 22, 2022

Hi @intervivos Ag 

To use a custom email with your domain, your organization admins must add it from admin.atlassian.com. Alternatively, you may customize the prefix of the default email.

Lear more about it in https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-cloud-to-send-emails-on-behalf-of-your-domain/

Issue resolved with this... Thanks

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