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We have an employee onboarding form that requires 2 weeks notice of the employee's start date but customers have been picking any date they want.
How can I set it up so that the customer filling out the form can only pick dates after 2 weeks from today and grey out the rest or produce an error?
Hi @Henry Choi , had a similar problem, and I didn't find a way to restrict the date users can pick when creating the ticket through the portal.
What we did, however, was add an automation rule that, if the due date set violates the range you want (<2 weeks in the future) it automatically changes the due date to the minimum amount required and warns the customer of the change and the reason.