Ho to remove signature with 3rd party app?

Dave Duijvekam March 25, 2024

Hi all,

Within our company we have a pretty big signature.

I'm looking for a 3rd party app that can remove exact that part of the signature that I do not want in the ticket, also remove it from forwarded mails where often mulitple times the signature is in the mail.

I tried the settings withing Jira Service Management Cloud but this does not do it for us.

 

Any ideas???

 

Regards,

Dave

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Valerie Knapp
Community Leader
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March 25, 2024

Hi @Dave Duijvekam , thanks for your question. I just searched the marketplace and found this, https://marketplace.atlassian.com/apps/1232625/mail-signature-remover?hosting=cloud&tab=overview .

I don't know it as a product, but you could try it and see if it helps you.

Cheers

Dave Duijvekam March 26, 2024

Hi Valerie,

Thanks for the quick response, will try this :)

 

Regards,

Dave

Dave Duijvekam March 26, 2024

Hi Valerie,

This solves part of the issue, if I use this it will remove the signature but if the signature is repeated in a mail that has been internal forwarded the complete tekst between the 1st en the last signature is gone.

Dave Duijvekam March 29, 2024

I have created a new topic as this only solves part of the issue

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