Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,556,649
Community Members
 
Community Events
184
Community Groups

Highest version according my license

Simon G_
Simon G_ Jan 13, 2022

Hi,

Today, I have a server installed with:

  • JIRA Software 7.4.1 maintenance expired 08/Sep/20
  • JIRA Service Desk 3.6.1 maintenance expired 14/Jan/18

According to these version history:

My license should be valid until:

  • Jira software 8.5.8
  • Jira service Management 3.10.0

So my question is, am I allowed to upgrade my Jira Software and my Jira Service Management respectively to 7.7.0 and 3.10.0 without requesting a new license?

Answer
Watch
Like Be the first to like this
130 views

1 answer

1 accepted

3 votes
Answer accepted
Vishwas
Vishwas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Jan 13, 2022

Hey @Simon G_ 

Please check this link out it gives you more clarity https://community.atlassian.com/t5/Jira-Software-questions/Upgrade-jira-with-expired-maintanance/qaq-p/1356827

You can upgrade to the version which was released before your license expired.

Looking the versions you have mentioned they are were released well within the the term before your license expired. So ideally it should be possible to upgrade.

 

Regards,

Vishwas

View More Comments
Simon G_
Simon G_ Jan 17, 2022

Indeed, I've upgraded and there is no need for new license.

Like • Vishwas likes this
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events