Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Highest version according my license

Hi,

Today, I have a server installed with:

  • JIRA Software 7.4.1 maintenance expired 08/Sep/20
  • JIRA Service Desk 3.6.1 maintenance expired 14/Jan/18

According to these version history:

My license should be valid until:

  • Jira software 8.5.8
  • Jira service Management 3.10.0

So my question is, am I allowed to upgrade my Jira Software and my Jira Service Management respectively to 7.7.0 and 3.10.0 without requesting a new license?

1 answer

1 accepted

2 votes
Answer accepted

Hey @Simon G_ 

Please check this link out it gives you more clarity https://community.atlassian.com/t5/Jira-Software-questions/Upgrade-jira-with-expired-maintanance/qaq-p/1356827

You can upgrade to the version which was released before your license expired.

Looking the versions you have mentioned they are were released well within the the term before your license expired. So ideally it should be possible to upgrade.

 

Regards,

Vishwas

Indeed, I've upgraded and there is no need for new license.

Like Vishwas N M likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,663 views 21 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you