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Highest version according my license

Simon G_ January 13, 2022

Hi,

Today, I have a server installed with:

  • JIRA Software 7.4.1 maintenance expired 08/Sep/20
  • JIRA Service Desk 3.6.1 maintenance expired 14/Jan/18

According to these version history:

My license should be valid until:

  • Jira software 8.5.8
  • Jira service Management 3.10.0

So my question is, am I allowed to upgrade my Jira Software and my Jira Service Management respectively to 7.7.0 and 3.10.0 without requesting a new license?

1 answer

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Answer accepted
Vishwas
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January 13, 2022

Hey @Simon G_ 

Please check this link out it gives you more clarity https://community.atlassian.com/t5/Jira-Software-questions/Upgrade-jira-with-expired-maintanance/qaq-p/1356827

You can upgrade to the version which was released before your license expired.

Looking the versions you have mentioned they are were released well within the the term before your license expired. So ideally it should be possible to upgrade.

 

Regards,

Vishwas

Simon G_ January 17, 2022

Indeed, I've upgraded and there is no need for new license.

Like Vishwas likes this

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