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Hiding Email Signatures on email submitted service requests

Josiah Warkentin
Josiah Warkentin
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January 31, 2025

Good Morning, I am trying to figure out how to hide the email signatures on an email submitted ticket in JSM as the images are causing the content of the ticket to be lost or missed.

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Valerie Knapp
Valerie Knapp
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January 31, 2025

Hi @Josiah Warkentin , welcome to the Atlassian Community and thanks for your question.

Please check out the documentation for how to hide email signatures here https://support.atlassian.com/jira-service-management-cloud/docs/hide-email-signatures-in-the-issue-view-and-portals/ 

I hope this helps you but if you have other questions, please just write here.

Cheers

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