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Hide the Slack Messages field

Ingo Dettmar March 27, 2023

We are not using Slack anymore and thus we would like to hide the Slack Messages field in requests. How to do that?

msedge_vpJvUhwjsC.png

1 answer

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Answer accepted
Liam - DevSamurai
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 27, 2023

Hi @Ingo Dettmar,

Since your team has connected Slack to Jira, just uninstalling Slack is not an option. If you want the option to be removed, the only way is to disable slack integration.

To disable it:

  1. Go to Apps then 'Manage Your Apps'
  2. Filter result by changing the dropdown to 'System'
  3. Find Slack then expand it to see 'Configure'
  4. Click on the toggle to disable it

Please note that only Jira Administrator can disable it.

Ingo Dettmar March 27, 2023

That was also my idea, but it's already disabled and the field is still there.

msedge_3IzUhETo9x.png

Liam - DevSamurai
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 27, 2023

I think this hiding 3rd-party app fields feature is not yet added to Jira.

Many people having the same issue here: https://jira.atlassian.com/browse/JRACLOUD-75009 

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