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Hide "Approver" and "Shared with" sections from the customer portal.

Arooba Al Siyabi
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February 20, 2024

I want to hide the "Change manager approval" and "Shared with" sections from the customer portal:

Screenshot 2024-02-20 170411.png

 I am using the service management (could), Please If you have any segregation how to do it?  

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Marc Koppelaar
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February 20, 2024

Hi @Arooba Al Siyabi 

On the approval, if there is an approval required on a status, the options to approve or decline are visible on the portal, as the required approver or approvers can do this on the portal or via the email they receive.

This can't be removed.

The share with option can be removed, but this is related to the customer permissions on the project.

See share-with-button-differences-and-behaviors-on-jsm-portal 

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