Hidden Character in Smart Value shortDateTime

[Jesse Ortega Jr]

I have been using the smart value of shortDateTime in Jira triggered emails to launch another automation. Since the update made on June 17th a hidden character is now showing between the time number and the AM/PM. Is there another value that can be used to avoid this hidden character? 

Shown in email:

Shown in Notepadd ++ with hidden character.

[Andy Heinzer · Accepted solution]

Hi @Jesse Ortega Jr 

This change is expected as we have updated the unicode package being used by Automation.  There are more details about this change noted in https://community.atlassian.com/t5/Automation-articles/Upcoming-backend-changes-to-Automation-platform/ba-p/2700771

There appears to be a workaroud, if your smart value was previous using a value such as {{now}} you could adjust this to force a specific format:

{{now.format("dd/MM/yy h:mm a")}}

If this doesn't provide the same as the old response, then it might be more helpful to create a support request so that we can better understand how this change would effect your environment.

Andy

[Jesse Ortega Jr]

woohoo!!! That worked. You guys are awesome. Thanks.

[Ciara TN · Accepted solution]

Hi Jesse, 

Here is a list of the smart values for automation: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ 

This seems like a bug though so perhaps you can raise this directly with Atlassian here. 

-Ciara