Hidden Character in Smart Value shortDateTime

Jesse Ortega Jr
Contributor
July 2, 2024

I have been using the smart value of shortDateTime in Jira triggered emails to launch another automation. Since the update made on June 17th a hidden character is now showing between the time number and the AM/PM. Is there another value that can be used to avoid this hidden character? 

Shown in email:

email.png

Shown in Notepadd ++ with hidden character. Notepad.png

2 answers

2 accepted

4 votes
Answer accepted
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 3, 2024

Hi @Jesse Ortega Jr 

This change is expected as we have updated the unicode package being used by Automation.  There are more details about this change noted in https://community.atlassian.com/t5/Automation-articles/Upcoming-backend-changes-to-Automation-platform/ba-p/2700771

There appears to be a workaroud, if your smart value was previous using a value such as {{now}} you could adjust this to force a specific format:

{{now.format("dd/MM/yy h:mm a")}}

If this doesn't provide the same as the old response, then it might be more helpful to create a support request so that we can better understand how this change would effect your environment.

Andy

Jesse Ortega Jr
Contributor
July 3, 2024

woohoo!!! That worked. You guys are awesome. Thanks.

0 votes
Answer accepted
Ciara TN
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 3, 2024

Hi Jesse, 

Here is a list of the smart values for automation: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ 

This seems like a bug though so perhaps you can raise this directly with Atlassian here

-Ciara 

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