Help centre portal

[Emmanuel.A]

Hello everyone,

I see JSM has the option to create, multiple help centres.

The options seem to be very basic and I don't really understand how to assign projects to the portal. Anyone have any ideas?

[Lisa Forstberg]

Hi @Emmanuel.A ,

Actually it seems like Atlassian is currently rolling out the feature of having more than one Help center (for premium/enterprise), see this article. 

The multiple help centers will be managed via cog > products > Jira service management. This is where you can Feature or hide portals on the home page

As far as I can see it does not change the fact that

• only Jira service management type projects can be visible on any helpcenter as a portal
• The portal settings Open/ Restricted  (and if restricted the people list) affect what portals you see on the helpcenter/s.

best regards

/L

[John Funk]

Hi Emmanuel,

You can’t create multiple help centers under a single Jira site. You can add multiple portals, one for each project to the help center though. That’s probably what you’re seeing above in your image.

Go into your project settings , click on portal settings, and you should be able to find the toggle for it to show on the help center or not.