Hello! I'm new to using JQL and I'm trying to build out queues for ServiceDesk. Couple of questions for the community:
1. Are there good resources for learning JQL? I've read some of the articles but have not had luck so far in creating a good statement.
2. My goal with queues is to create queues either by the Group or the Request Type. We created a bunch of request types and then put them in groups for the Portal. Any suggestions on how this can be accomplished?
Thank you! Danielle
Hi Danielle,
Atlassian has a great video series about JQL on their Training page.
Gain Project Insights Through JQL
Have a look at this blog post as well:
Search JIRA like a boss with JQL
Here are two interesting references:
https://confluence.atlassian.com/jirakb/understanding-jql-performance-740263450.html
This one might help understand functionality and performance issues.
I agree with above person's link :)