HTML rendering in incoming emails - Jira Service management

Тоні
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 3, 2025

I have faced some issues with my incoming mails (notifications) coming from BambooHR into Jira. It comes as an HTML email and it should be as is. However, in Jira, it looks totally corrupted. I mean HTML rendering in Jira incoming emails is working very badly, it shows corrupted messages. 

I have already checked all the settings in Jira Admin, HTML is allowed everywhere. 

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events