Group Picker (single group) custom field. How to show only specific groups?

[Paul Heath Armengol]

Is there a way to limit the groups available to a user when choosing from a Group Picker (single group) custom field?

[Rilwan Ahmed]

Hi @Paul Heath Armengol ,

At present in native jira, you cannot do this. There is already a suggestion ticket (JRACLOUD-61856) with Atlassian. Vote and watch this for updates

[Jack Brickey]

ah...yes! Rilwan, you are correct! You currently cannot control the options in Group picker within a Context. :-(

[Paul Heath Armengol]

I'm a newby admin for this tool and it is becaming really frustrating...

This is only the third issue I've raised and every time I get the same answer "There is already a suggestion ticket with Atlassian. Vote and watch this for updates"

Attlasian has 5881 open issues some over 20 years old and still gathering dust on the shelves.

e.g. JRACLOUD-61856 was created in 2016 and is Unassigned. 

What gives?

[Jack Brickey]

Hi Paul, I hear your frustration. First I wanted to ensure that you understand that Rilwan and I are "community leaders" as the lozenge by our name conveys. However, we do not work for Atlassian. Rather, we are users similar to yourself. We support the Community in order to help others.

It can certainly be quite frustrating to see issues you care about stuck in "To Do". The best option (?) is to share your feedback with Atlassian using the various methods:

• Vote/watch/comment on open Suggestions
• Use the Feedback link in the App
• Contact Atlassian Support

Regarding the 5881 open issues, to be fair there are also 23583 resolved issues. Of course the resolution isn't always "fixed" but they have been addressed. Too, JAC isn't a complete view of what has and has not been addressed.

While I know this doesn't address your immediate issue, I do hope it at least provides some helpful context.

[Paul Heath Armengol]

Thanks for the context.

[Rilwan Ahmed]

Hi @Paul Heath Armengol ,

There are some apps which can be helpful. But these are paid ones. You can check Atlassian market to any other apps as well. 

Example: https://marketplace.atlassian.com/apps/1210749/power-custom-fields-premium?hosting=cloud&tab=overview

[Joseph Chung Yin]

@Paul Heath Armengol -

I agreed with what @Jack Brickey and @Rilwan Ahmed stated.  Unfortunately, it is up to Atlassian's development team to address those outstanding open issues/enhancement requests.

Just like all of us, adding ourselves as watchers of interested open issues are the best way to keep updated with progress.  In addition, I would also recommend that you to visit to the following link to review Atlassian's cloud roadmaps on their products - https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraService;jsw&

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Jack Brickey]

EDITED...

As Rilwan points out, unlike other custom field select lists, you cannot specify the options within a CF Context. :-(

You can create a Context for the custom field based on project or Issuetype to present the desired options.

1. settings > issues > custom fields 
2. Find your custom field and click on the … on the right
3. select Context and default value
4. add a new context