Getting an Error Message suddenly on Import into Asset Management within JSM. Error is Generic.

Tony Anselmo
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March 8, 2024

When trying to import objects into our Schema Configuration recently, we are getting errors that state: [Primary Key Object]; At least one value must be set;

These errors were not occurring about two weeks ago, and now we are unable to import items into the system. Any tips on where or what I can look at to find the specific error? All fields are being provided in the .csv file.

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Fabian Lim
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March 8, 2024

Hi @Tony Anselmo

I would check if someone set an attribute on the object to be mandatory after the import.  Check your attributes and whatever is mandatory must be imported with a value. 

Regards,

Fabian

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