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Getting an Error Message suddenly on Import into Asset Management within JSM. Error is Generic.

Tony Anselmo March 8, 2024

When trying to import objects into our Schema Configuration recently, we are getting errors that state: [Primary Key Object]; At least one value must be set;

These errors were not occurring about two weeks ago, and now we are unable to import items into the system. Any tips on where or what I can look at to find the specific error? All fields are being provided in the .csv file.

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Fabian Lim
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March 8, 2024

Hi @Tony Anselmo

I would check if someone set an attribute on the object to be mandatory after the import.  Check your attributes and whatever is mandatory must be imported with a value. 

Regards,

Fabian

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