GET via the email address using the API

[Ste404]

Hi there,

I have a For AQL branch which is looking up records in a User object type where the Jira user is empty and then doing a GET per below

https://site.atlassian.net/rest/api/3/user/search?query={{object."Email Address"}}

I am never getting any records back, what am I doing wrong.

The send web request is correct as I connect, but I am just not returning any records back.

What have I gotten wrong?

[Joseph Chung Yin]

@Ste404 -

In automation AQL branching - here is the smartvalue for Assets objects reference -

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/

Under the "Object reference" section of the page - take a look at the first example on Employee object where it has Manager reference.

Need to know more on your Assets object configuration - Is Email Address a reference of the object and the reference has the email address value?

I know that if I want to obtain the emailaddress of a user object (not related to Assets schema, the smartvalue syntax is something like:

{{reporter.emailAddress}} or {{assignee.emailAddress}}

Please advise and hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Ste404]

Hey,

yeh Email Address is in Assets.  So for any records in Assets where 'Jira User' is empty I am trying to use the Email Address from the record in Assets in the api GET to find a match.  The webresponse back should include the accountId of the user from Atlassian when the emails match, then I am trying to edit the 'Jira User' attribute with the accountId, I just can't get a match using that GET string.

[Joseph Chung Yin]

@Ste404 -

As I am not savvy with REST APIs usage, so I would recommend you to contact Atlassian Support for technical advise on the APIs (https://support.atlassian.com).

I do know that Atlassian is still enhancing the REST APIs for Assets, so we may just have to wait and see.

Sorry.

Best, Joseph