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Full field set for ITSM best practice

Melissa Hamlyn April 26, 2023

Hi there.

I'm creating a new form in the Jira Service Desk.

It is an ' Ask a Question' - when I go to save the form a pop up appears that there are missing fields and I need to make the issue type compatible with the form.

I have looked at https://support.atlassian.com/jira-service-management-cloud/docs/make-an-issue-type-compatible-with-an-itsm-category/#Make-an-issue-type-compatible-with-incidents-or-changes

I'm new to this and I am unsure what it is I need to add.

 

Thanks.

 

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