From JSM - Assets - People - Object, how do you link a person to their AAID

[Anita Duggan]

In JSM, an external import has been configured under Assets. The feeds populates data ii 'People' view.   Within the people Assets - People, how do you link a 'person' object to their AAID?

[Lisa Forstberg]

Hi @Anita Duggan ,

Maybe some screenshots can clarify the current situation, but let me try to help.

You seem to have imported a list of people into Assets. so you have an object type for people? in a Asset schema called People? 

For the people object add an attribute "Jira user" of type User.  So now you can update and connect the Jira user to the correct People object. 

Here is also a how to for creating an automation to find and update the Jira user attribute. https://piosoftware.atlassian.net/wiki/spaces/WS/pages/22937661/Mapping+Azure+AD+Entra+ID+Users+with+Jira+Users+and+Jira+Groups

br

Lisa

[Anita Duggan]

Thanks for the information.   We were able to get this working!