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Form lost input focus

Valdy May 13, 2024

Hi there

I am using the JIRA Service Management Cloud and it happened this morning that when you are in the form area especially the text area in Description and Edit Work Log for some reason lose focus when typing in.

Tested on different browsers such as Edge and Firefox and tested on other machine also the same issue.

The workaround at the moment, I have to type in notepad first and then cut and paste into this text area.


Any ideas?

2 answers

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Bo Zhao
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May 13, 2024

Hi @Valdy 

The incident has been reported since morning, make sure to check out the Jira Status page here -

0 votes
Valdy May 13, 2024

Additional observation:

Create issue form > OK

Resolve issue form > OK

So it seems some parts of the forms have an issue.



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