are you referring to the content of the e-mail or the webpage the user is redirected as soon the user clicked on the link?
If it is for the e-mail there is a Suggestion which you could vote for:
I turned off notifications, then added organizations and then added customers. None of those customers got an invite to the portal. I turned on the notifications added a few customers and they all received the invitation. I need to get all the customers invited to the portal. Service desk will not send them out. I have tried:
I really need to find a solution here.
As per this Suggestion open with Atlassian the process is stuck in case the initial mail is not received by the customer:
You can change the password for a customer (user) via this link:
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