Finding issues that will breach the SLA in x% of the remaining time?

Max Krippendorf November 10, 2021

Is there a way to find all issues that will breach the SLA in x% of the remaining time?

e.g. 5h to resolve and I want to find all issues with 2.5h or less remaining time

 

Thanks!

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Stuart Capel - London
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November 10, 2021

Hi @Max Krippendorf 

This article gives you some great tips on how to use JQL to meet you request: https://support.atlassian.com/jira-service-management-cloud/docs/write-jql-queries-for-slas/https://confluence.atlassian.com/servicemanagementserver/using-jql-queries-specific-to-slas-939926424.html

If you wanted to find all issues that will breach SLA within 2 hours for example, it sugests you use this query:

"Time to resolution" < remaining ("2h")

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