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Filter to display approver and approver action

Zaldy Parian
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February 1, 2023

Hi all,

I hope someone could help me with my problem.

Is there a way I could make a view with a filter that will display the approver names and whether they have approved a ticket or not?

I know that in the ticket itself, we can check it by clicking the "Waiting for approval" section to display this...

approval_section.png

But I have to open each ticket to check it. I was thinking a view or dashboard to display who have approved a ticket or not.

I saw a solution through Automation. https://confluence.atlassian.com/jirakb/how-to-display-the-approvals-status-with-the-approvers-information-using-automation-1095245487.html but this one doesn't address my problem.

 

Thanks,

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