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Filter Dropdown does not return any information

Edited

Using advanced filter in Jira doesn’t seem to work properly. The Reporter filter does not work as it keeps loading and never returns results. 

2022-12-29_10-52-31.jpg

1 answer

1 vote

@Carl Schlehr -

Hi Carl:

Welcome to the community.  This is odd behavior.  Can you confirm if you simply click on the "down arrow" symbol without entering any value, do you see anything (see example below)?

2022-12-29_9-15-10.png

If you don't, then I would recommend you open another browser session (incognito mode) and conduct your operations again (this will eliminate any issue that is caused by your browser local cache).  If the problem continuous, I would recommend you to contact Atlassian Support (https://support.atlassian.com) to further assist you.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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