Hi,
I have a customer having two Jira instances, one for test and another used in production.
They are having over >100 automation rules. These automation rules have changed over time, resulting in some major differences compared to production.
What would be the recommended way to determine the differences? I know you can export all rules, but comparing JSON files is quite challenging. Would you recommend reviewing all the rules one by one in Jira?
I would suggest checking the automations one by one manually and tag them using lables once confirmed. Otherwise, it will be difficult to compare the json files as the ID are most likely different in sandbox and production.
If you don't want to end up messing up existing data due to the wrong implementation, and then manually check for what went wrong take the first step of using a manual approach. Just go for the single project-specific rules first, then cross-project then global.
-Bibek
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