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I want to set up two Projects in my Service Desk - one that would be client-facing via the Portal and one that would only be internal facing. How can I do that?
Welcome to Atlassian Community!
Yes, you can configure your project so only specific ones are visible to customers, it all depends on if you give them access to the project or not. Have a look at this KB for more information, Limit Jira Service Management visibility to customers on portal