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External Gadget Feature missing - This gadget cannot be displayed on your dashboard. This could be d

Harpreet Banwait July 1, 2022

Hi,

When adding Gadgets to Jira or JSD, you can add 'Internal' or 'External' gadgets by obtaining the XML link from the partnering app.

This feature still exists from JSD with Jira as the source data, but the option is missing from Jira, so adding gadgets with JSD as the source data is no longer possible.

Data Centre application.   Version 11.0.13

The Manage Gadget option is missing and cannot be found via admin menus etc.

Is it linked to https://jira.atlassian.com/browse/JRACLOUD-73592 and if so, can you help to resolve this?

Error is 

"This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard"

 

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