From documentations: All access tokens expire after seven days:
Is there any way to extend that to more than 7 days (e.g. 30/60 days)? I don't want my users to get a pop-up window within the website every 7 days to allow access to jira. Ideally I want to make it every 30/60 days.
Hello @Ershad Sakkaki,
Thank you for reaching out to Atlassian Community!
Checking the documentation that you shared, I can see that it’s related to tokens to use Confluence Gadgets on external websites, but the question was posted in Jira Service Management and you also mention Jira in your question.
Just for us to better understand and help you with that, we need more details about what you are trying to do so we can point you to the right documentation.
Meanwhile, I’ll share with you this documentation from Jira:
Hi - We have an application and we want our users to get a pop-up window to authorize access to Jira. Once access is granted , they should be able to see their Jira tickets and their status from within our application (I am exploring using a jira gadget for that purpose. Is there any alternative solution?)
Can you point me to the right documentation? (I believe this is the right documentation: https://support.atlassian.com/jira-core-cloud/docs/allow-oauth-access/ )
Also, we don't want our users to get a pop-up window every time they log in to our application. Ideally, we want them to have to authorize access to Jira every 30/60 days. So, I am looking to see how long it takes before a token expires and if it can be extended.
Hi @Ershad Sakkaki,
Thank you for all the details.
Since your request is related to app development, I would like to share with you that we have a specific community for that where there are experts that can help you.
Here in this community, you can find help with Atlassian products, so please notice that this is not the best place to post development related questions. The right resources are listed in https://developer.atlassian.com/resources.
Although I would like to help you, there is nothing much I can share, but we found some documentation that may help, and then if you have further questions, please, post it on our Dev Community:
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