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Error when creating issue thru Gmail Extension / App

I installed the Atlassian G-suite app across our domain, it used to work and I believe since I did some change in permission it stopped working, I can't recall the change and there's no backup, so.. 

when I try to create an issue via Gmail, I can choose a project but can't create the issue, I get the screen below with the text "Something went wrong!"

I also included several roles for the 'create issue' permissions for that project, 

  • Project role
  • Users
  • Developers
  • Administrators
  • Service Desk Team
  • atlassian-addons-project-access
  • Service project customer - portal access

it happens across all the projects

hg.pngEdit_Permissions_-_JIRA.png

1 answer

I am experiencing the same problem.  Have you been able to get resolve this issue or did you give up obtaining a resolution?

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