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I try see reports, Burnup Chartp, Burndown Chartp, sprint review, velocity chaartp, but Jira show a error "Error could not find suitable statistics field with ID 'customfield_10031'." and I can't solve
Welcome to the community.
You would first have to find out what field "custom field 10031" is.
Use the JIRA API for this, the call is:
https://<your instance name>.atlassian.net/rest/api/3/field/
In the result output find the id 10031.
But I expect this is the field for estimation statistics, see the following KB article