We have installed a trial version of Service Management and want to track time with Tempo Timesheets against each ticket. When we open the ticket for the first time and click the Worklogs button under activity we see this message:
We are then required to press a button at the top of the screen "Add Tempo to plan and track time".
Is there a way to configure Service management to automatically have Tempo added without doing on every ticket?
"Add Tempo to plan and track time" is a setting that affects all users for each issue. Once Tempo panel is added to the issue, it will be available to all users until someone hide it. Unfortunately there is no global option to have Tempo panel opened by default at this moment.
Chih from Tempo Support
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