When rebranding Jira SD to Jira Service Management, a new ITSM template became available.
When creating a new Jira SM project using this template, you get a couple of additional features, e.g. Opsgenie integration out of the box etc.
How can I switch my existing Jira SM project to the ITSM template?
You cannot convert a project to a different template. You can reconfigure it to achieve the workflow desired.
Thanks for your quick response.
It's not about the workflows. It's about the features. When you create a new project with ITSM template, your navigation bar looks like this:
The other / old Jira SM templates still look like this:
How can I convert a Jira SM project in a Jira SM project with new ITSM features.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
AFAIK you cannot. The only thing I could offer is to create a new project and move your issues to the new project. However, feel free to contact Atlassian Support first to confirm.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.