Employees equipent delivered with acknowledgement of receipt

Francisco del Castillo
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November 14, 2023

Hello everyone,

I want to manage and centralize all the equipment delivered to the employees (laptops, tablets, mobiles .... ) with an acknowledgement of receipt. In this way I pretend to achieve the automation, digitization and simplification of the process.

The delivered assets can be part of the global assets / inventory management but is not mandatory.

I know that Jira is a powerfull ITSM and have ways to manage or centralize the inventory/assets but I don't know where to start or what is the best option for me ( What plugin or software inside Jira is the correct option? can be done in an easy way with the license and products currently I have doing a few steps? or, on the contrary, I need a new and more expensive license or more complex configuration? Maybe my requirements can't be done using Jira in any way? .....)

Maybe I need to contact a sales agent instead of ask the comunity ..... I don't know.

But, if there is a way to do exactly what I want using Jira I prefer to use it to take as much as possible advantage from the tool.

Thanks in advance

1 answer

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Brant Schroeder
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March 29, 2024

@Francisco del Castillo welcome to the Atlassian community

Have you looked at asset management within JSM?  You can couple this with JSM issues and workflows to accomplish a lot without needing to purchase an app https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/asset-and-configuration-management 

Francisco del Castillo
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I'm New Here
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April 1, 2024

Hi, thanks for your response.

I know that option but it's very expensive to our organization size and needs.

Of course if I can use a free plugin or configuration will be awesome, but also Premium version needed to asset management is not an option at this time.

This very morning I've discovered this app "Assets and Inventory Plugin for Jira" and I'm checking the trial version an is very cheap compared to the premium version.

Regards.

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