Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Embed attachments directly in an e-mail with Automation for Jira

Hi, everybody. I'm struggling to find a way to attach a custom file to an email message sent using Jira Automation. Is there any particular way of doing it? Many thanks for your help!

2 answers

0 votes
Liam Green Community Leader Sep 29, 2020

Hi @Sasha Chernysh 

Welcome to the community!

As far as I'm aware, Automation does not send files through email as an attachment. 

To do this you would need a different third party add on.  We use Email This Issue - it works really well for this and a number of other solutions:

https://marketplace.atlassian.com/apps/4977/email-this-issue?hosting=cloud&tab=overview

Hope this helps!

Regards, Liam

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

227 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you