Email signatures create large table in JIRA ticket

Rich Ollari May 20, 2024

When an email request from an individual with an "email signature" is sent to JIRA, the system creates a large table of each image in the signature creating this huge ticket to have to scroll through to see the actual message.  This is cumbersome.   Is there a way to suppress this table creation?  Thanks in advance!

 

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Mikael Sandberg
Community Leader
Community Leader
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May 20, 2024

Hi @Rich Ollari,

Welcome to Atlassian Community!

If you go to Settings > Products > Email requests there is an option to hide email signatures. Check out this KB for more information. 

Rich Ollari May 21, 2024

Thank you, we'll check it out!

Like Mikael Sandberg likes this

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