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Email requests - turn on email support leads to error message

Bernd Altinger March 7, 2024

When trying to turn on the email support this error message pops up:

"Unable to create new mail channel due to connection duplication. Provided mail connection definition is currently used by another mail channel"

But i cannot find the connection definition or similiar where the mail channel is already in use ...

 

Image 003.png

 

Any help on this is appreciated :)

Thanks in advance!

1 answer

0 votes
Rani Choura April 7, 2024

Did you get an update on this?

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