I have a custom field called "Affected End User" in the Create Issue screen. I wanted to add this custom field to the email notifications. This field is defined in the workflow "Create" transition when the user does not fill in this field.
I followed the Atlassian documentation on editing the email notification templates and adding a custom field to them. I created the affectedenduser.vm and added this code:
#set ($customfield = $customFieldManager.getCustomFieldObject("customfield_10313"))
The email notification I received does not have the correct value for the custom field, as per this image:
I have no idea how to proceed, any help please?
You can easily configure this type of thing using our app, Notification Assistant for Jira https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=server&tab=overview
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