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Email notifications - Hide view request link url

Hello, 

 

I am having issues with hiding url link of View request.

I tried everything but probably I am just not familiar with this.

Whenever an email notification is sent to a customer there is always full long link of request (ticket). 

How can I set it up so there will be only View request hyperlink and without full URL behind it?

Thank you very much, community

Best regards

view request.pngsettings.png

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