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Email domain was verified and routing, suddenly stopped.

Chris Crichton
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Oct 23, 2023

Screenshot_20231023-142259_Edge.jpgwas verified now notScreenshot_20231023-141853_Edge.jpg

1 answer

any updates? we also received notification that domain is no longer verified.

DNS hosting entries have not changed, we also have green ticks under DNS Record status..  records are matching and mail flow is currently working as expected.

clicking Run DNS records check leads to further emails about being unable to verify email domain.

Atlassian Administration > Domain; Status is showing my domain as verified.

OP, coincidentally 12 hours later our domain is magically verified again. hope yours has come good..

We are experiencing the same issue, DNS records are showing all green but the status is still unverified. 
Not sure if anyone went through the trouble and removed the domain and registered it again. - was that successful? 
We do no want to cause any downtime as everything is working properly and are concerned that removing the domain would not register/verify.

Any thoughts or recommendations in addition to waiting to see if it "magically" reconciles ?

Hello friend, and sorry for the delay, I would suggest waiting.

All our records suggested with green ticks that were current in dns. This includes DKIM the domain verification txt. we confirmed manually that our record in dns also matched

If your records or host haven’t changed, which I suspect they haven’t, perhaps it’s worth the wait. I’m thinking it could be a DNS sync issue on their system (age old saying.. it’s always DNS) 

don’t change anything for 24 hours. Hope this helps 

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