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Javid Huseynli December 27, 2021

Hi,Screenshot_1.pngScreenshot_2.pngScreenshot_3.pngScreenshot_4.png

After sub-task created, the email need to be send to a custom group. I configured in post-functions. And didn't choose the send attachment function. But in the email we can find some txt. attachments. How can we turn it off?

1 answer

1 vote
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 28, 2021

Hi @Javid Huseynli ,

please could you specify the app used in order to send this custom email?

It's not a bulit-in feature so you need to investigate this feature provided by this third part app.

Fabio

Javid Huseynli December 28, 2021

Hi @Fabio Racobaldo _Herzum_ 

It is Jira Workflow Toolbox.

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 28, 2021

Hi @Javid Huseynli ,

what is the version of JWorkflow Toolbox installed?

Javid Huseynli December 28, 2021

@Fabio Racobaldo _Herzum_ 

JWT Version: 2.6.2

JIRA Service Desk Version: 4.4.1

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 28, 2021

Hi @Javid Huseynli ,

try to install latest version compatible with your jira version (it should be 3.0.3).

I suggest to test this new version in a test environment first.

Hope this helps,

Fabio

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