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Can I have more than one email address for email requests in Jira Service Desk?  We are using Data Center.  Of course with data center we have many projects, so I would need to have more than one email address for this functionality.

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Brant Schroeder Community Leader Aug 05, 2022

@Crystal Rouse I have set up email forwards and email aliases in the past to get around the one email address per service desk.  This allows you to have multiple email addresses that can receive requests.  The outgoing email will only use a single email address.  I would suggest using the portal.  It is a much better way to receive requests than email or multiple email requests.  

Brant Schroeder Community Leader Oct 24, 2022

@Crystal Rouse Can you accept the answer so others can find the correct information.  

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