Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,464,962
Community Members
 
Community Events
176
Community Groups

Email Request

Crystal Rouse
Crystal Rouse Aug 05, 2022

Can I have more than one email address for email requests in Jira Service Desk?  We are using Data Center.  Of course with data center we have many projects, so I would need to have more than one email address for this functionality.

Answer
Watch
Like Be the first to like this
114 views

1 answer

1 accepted

0 votes
Answer accepted
Brant Schroeder
Brant Schroeder Community Leader Aug 05, 2022

@Crystal Rouse I have set up email forwards and email aliases in the past to get around the one email address per service desk.  This allows you to have multiple email addresses that can receive requests.  The outgoing email will only use a single email address.  I would suggest using the portal.  It is a much better way to receive requests than email or multiple email requests.  

View More Comments
Brant Schroeder
Brant Schroeder Community Leader Oct 24, 2022

@Crystal Rouse Can you accept the answer so others can find the correct information.  

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS

Atlassian Community Events

See all events