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Email Domain Verification Failing for TXT Record

Kai Lamberson October 24, 2023

I've spent the better portion of the day attempting to add associated domains for email verification to my Atlassian account.  I've added 6 total domains, all are showing good (green) except the TXT record for sending-domain-verification.  I've confirmed the existence of the records through https://dnslookup.online/txt.html, however it still refuses to accept and validate.

I'm not entirely sure what I'm missing here.  I also removed the domains, waited a bit, and re-added them, and all show as "unverified".

Any insight would be appreciated.

2 answers

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Answer accepted
Kai Lamberson October 24, 2023

Apparently repeatedly deleting and re-adding the records corrected the issue. All good now.

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Mårten Lundgren
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October 8, 2024

Having the same issue. All records except TXT verifies OK. Deleted and readded the TXT record. Deleted the domain in Atlassian and readded it. Same problem. TXT record verified OK with MX Toolbox. Any ideas?

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