Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,457,219
Community Members
 
Community Events
176
Community Groups

Email Distribution List Self Service Portal available?

Edited

Is there a way to setup JSM to have a Email Distribution List self service portal where if a manager end user submits a ticket to add/remove other end users to their department email distribution list and is approved it will be able to do that via automation instead of manual intervention by the assignee of the ticket?

1 answer

0 votes
Mikael Sandberg Community Leader Jan 19, 2023

Hi @Michael Lukay,

Welcome to Atlassian Community!

It can be done using automation and REST API. It all depends on what you are using for your email distribution. We are currently not doing this but because we use Okta it would very simple to use an automation that triggers an Okta Workflow that adds/removes a user from the list. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS

Atlassian Community Events