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Hi , on Jira cloud how can i change the e-mail templates when ticket status are updated and notes added to ticket etc
A lot of the articles i find are for on prem version
Hey Jack yeah this is part of it was right in front of my noise .. but is there a way i can change who it comes from as currently and I cant work out why it comes from the Engineer who originally set the system up . i would like to change it to come from IT Support Desk or something similar