I inherited a Jira Service Desk setup which appears to have been administered by multiple people over its 5 year life. If I view the customers of a project, there are random users who are not associated with an Organization. I assume that is because we have a public portal that anyone can create a ticket in. The problem I see, though, is that a user might exist as a random user not associated with a project, but the same email is associated with a user within an Organization. My question is how to differentiate these users so I can delete the user account not in the Organization.
Any help or correction of my understanding of the situation is welcome.
Vickistan
We have a similar issue.
Seems like Atlassian isn't doing much right now about this.